Discover New Possibilities at Raffles Family Office
Raffles Family Office (RFO) offers a comprehensive, one-stop family office solution by providing a wide range of services including independent asset management (IAM), advanced wealth solutions, fund services, risk & resilience services. Our holistic approach ensures we cover all aspects of family governance and family constitutions from end-to-end. Headquartered in Hong Kong and Singapore, Raffles Family Office is also incorporated in Taipei, Shanghai, Beijing and Bangkok.
At RFO, we are people first – people who can think beyond labels. We are one dynamic and entrepreneurial team that values fun, respect and solidarity – just like a family. We are committed to fostering a workplace that nurtures a diverse yet inclusive corporate culture that supports professional growth. We believe that this will enable us to create true values and deliver better support for our clients.
Primary Responsibilities
- Serve as the first point of contact for visitors and clients, delivering a warm, professional, and polished front-of-house experience
- Manage daily reception operations, including greeting guests, handling inquiries and phone calls, and taking accurate messages
- Coordinate meeting room bookings and logistics to ensure smooth office operations
- Handle mail and courier services efficiently
- Support office hospitality by maintaining the pantry, preparing and serving refreshments, and assisting with internal events
- Maintain a clean, tidy, and professional reception and pantry area
- Provide general administrative support and assist other departments with ad hoc tasks as required
Requirements
- Minimum high school diploma or equivalent; additional certification or training in administration, hospitality, or customer service is an advantage
- 1–3 years of relevant experience in reception, front desk, hospitality, office administration, or other customer-facing roles (candidates with strong potential and a positive attitude are also welcome)
- Professional presentation with excellent interpersonal and communication skills
- Strong command of spoken and written English, Cantonese, and Mandarin
- Service-oriented with a friendly, welcoming demeanor and a strong team player mindset
- Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment
- Basic knowledge of pantry upkeep and refreshments service; willingness to support simple kitchen duties and office events
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using standard office equipment
- Reliable, punctual, and able to handle sensitive information with professionalism and discretion